Quality Control Online Course & Certificate

Technology Ed presents Quality Control Online Course & Certificate

Quality Control Online Course & Certificate

Course Description

Quality Control (QC) ensures that products and services are designed and produced to meet or exceed customer expectations. “Quality Control” is a course that introduces the basics for understanding, developing, and implementing a quality control program. We review several key definitions, tools used (basic statistics and graphs), and emerging industry techniques- such as Six Sigma and Lean. We also present relevant case studies that show implementation steps for several industry and government quality control programs, and the challenges faced. This course also provides an excellent foundation for further study in Six Sigma, Lean, Total Quality Management, or Operations Management.


Students will be assigned 5 homework assignments, and 1 final exam.

Course Outcomes:
  • Quality control terminologies
  • Regulations
  • Basic statistics
  • Graphical techniques
  • Quality control applications
Course Details:

Target Audience

This course is designed for students who possess basic mathematic skills and a desire to learn about quality control. Professionals are also encouraged to register for this course, either as a means of professional development or as a broadening experience.

Certificate Info:

Type of Certification

Certificate of Completion

Format of Certification


Method of Obtaining Certification

A Certificate of Completion will be available to download upon successful completion of a course.

Course Outline

  • What is Quality?
  • Why is Quality Control important?
  • Quality regulations
  • Best practices
  • Voice of the Customer
  • Variables
  • Inspection
  • Measurement
  • Documentation
  • Control
  • Worker empowerment
  • Challenges
  • Calculating Mean & Standard Deviation
  • Calculating Ranges
  • Calculating Confidence Intervals
  • Control Charts
  • Cause and Effect diagram
  • Histogram
  • Six Sigma
  • Total Quality Management (TQM)
  • Lean


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