Skillsoft is your trusted global provider of high-quality, innovative, cloud-based learning with all aspects of e-learning covered including Business Skills and Leadership, IT Skills and Certification, Digital Skills and Compliance. Skillsoft engages learners with interactive courses, enlightening videos and practical simulations, allowing for learning in the modality that works best for them.
The following courses are included in this purchase:
- Performance Management
Type of Certification
Format of Certification
Method of Obtaining Certification
Do you know if your team's goals are consistently being met? Or if the individuals in your team are performing at their peak? Using a performance management system is vital to help ensure that the performance of individuals and teams produces the desired outcomes for organizational success. Having a performance management system in place can focus attention on results that count, boost productivity, align team and individual activities with organizational goals, and improve morale. After explaining the nature and benefits of performance management, this course outlines the five phases of a performance management system: planning, monitoring, improving, reviewing, and rewarding. It then explains what you need to do in the planning phase. It shows you how to recognize critical success factors and develop key performance indicators based on these. Then it guides you in collaborating with employees to create role profiles that can generate meaningful performance agreements. Having established performance expectations, you will now have a basis for implementing the other components of the performance management system.
Managers, supervisors, and team leaders who need to manage performance on an individual and team level
Planning for Performance
- recognize the value of having a performance management system
- recognize actions to take at different stages of the performance management process
- determine critical success factors for accomplishing specific strategic objectives
- devise effective KPIs
- develop a role profile to clarify expectations
Performance management is all about results. But how do you measure those results? What do you do with the data that you collect? And what do you do if you discover that some employees are underperforming? Unless you set targets that can be monitored and measured, you won't know if your unit is doing well and you won't know which areas need attention. This course shows you how to monitor and improve your employees' performance using a four-step process that covers setting targets, collecting the necessary information, analyzing that information, and responding to performance gaps that appear. It first helps you identify appropriate targets and standards against which you can measure performance. It then introduces different ways of collecting the relevant data and shows you how to analyze the data and decide on appropriate action. Finally, the course presents a technique for dealing with underperformers in a positive and collaborative way.
Managers, supervisors and team leaders, who need to manage performance on an individual and team level
Monitoring and Improving Performance
- recognize appropriate targets for measuring performance
- monitor performance appropriately
- decide on appropriate action to address a performance gap
- recognize how to deal appropriately with an underperformer
Managers often dread employee performance appraisals. However, these appraisals can be a positive experience for both manager and employee if you know the right way to handle them. Good performance needs to be rewarded, and how managers appraise performance and decide on rewards influences employee motivation and productivity. It's important to encourage open and positive performance-related discussions that increase employees' acceptance of their appraisal. Also, by matching rewards to performance, you can send powerful messages that your performance appraisal process is fair and meaningful. This course shows you how to rate employee performance objectively by applying a five-category rating scale. It then describes some strategies to prepare yourself and your employee for an annual appraisal meeting. Next, it instructs you in how to conduct such a meeting and gives you an opportunity to practice. Finally, it outlines some principles for developing effective rewards and presents a technique you can use to link compensation to different levels of performance.
Managers, supervisors, and team leaders, who need to manage performance on an individual and team level
Reviewing and Rewarding Performance
- rate an employee's performance
- approach performance appraisal meetings in the right way
- handle performance appraisal meetings effectively
- decide on performance-based pay percentages