ITIL® Intermediate Service Design Certification Training

Get certified with ITIL® Intermediate Service Design Certification Training!

ITIL® Intermediate Service Design Certification Training

Course Description

ITIL® certified professionals help optimize the project cost as well as improve processes. You get to do detailed case studies as a part of this course, which improves your understanding of processes. Besides, with the successful completion of the ITIL® certificate, you have an edge over the others with regard to IT services management. The ITIL® Intermediate Examination fee is included in the course fee.   Course Overview Introduction to Service Design Get introduced to ITIL® Service Design and the Service Design Principles. Service Design Process Know about the different processes of service design and the different service design technologies. Organizing Service Design Master how to organize service design and the technology considerations involved with it. Implementation of Service Design Understan... Read More »

ITIL® certified professionals help optimize the project cost as well as improve processes. You get to do detailed case studies as a part of this course, which improves your understanding of processes. Besides, with the successful completion of the ITIL® certificate, you have an edge over the others with regard to IT services management.

The ITIL® Intermediate Examination fee is included in the course fee.

 

Course Overview

Introduction to Service Design
Get introduced to ITIL® Service Design and the Service Design Principles.

Service Design Process
Know about the different processes of service design and the different service design technologies.

Organizing Service Design
Master how to organize service design and the technology considerations involved with it.

Implementation of Service Design
Understand the ‘know how’s of Implementation of the service designs to your project. Learn how to handle the challenges in service design, the critical success factor and the risks.

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Course Details:

Prerequisites

You need to be ITIL Foundation qualified to take this course.
Certificate Info:

Type of Certification

ITIL® Intermediate Service Design Certificate

Format of Certification

Digital

Professional Association/Affiliation

AXELOS-APMG, ITIL

Method of Obtaining Certification

On successful completion of the ITIL® Intermediate Exam, you will receive a certificate from AXELOS.

Course Outline

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Process
  • Service Design technology related activities
  • Organizing for service design
  • Technology considerations
  • Implementing Service Design
  • Challenges
  • Critical success and risks

Technical Requirements

  • A Windows or a Mac machine
  • An internet connection with a minimum speed of 500 KBPS

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