ITIL® Intermediate Management Across Lifecycle Certification Training
Get certified with ITIL® Intermediate Management Across Lifecycle Certification Training!
Course Description
ITIL® has been constantly ranked as one of the highest paying IT certifications. The certification will help you have a clear edge over your peers. The examination fee is included in the course fee. Course Overview Key Concepts of Service Lifecycle Introduction to the concepts of Service Lifecycle. Managing Services and service management. Understand communication and stakeholder management. Integration of Service Management processes across the Service Lifecycle. Service Management Across Lifecycle Managing services across the service lifecycle. Understand the value to business and interfaces for the processes in service values across the different stages. Governance and organization Gain knowledge on governance, organizational structure, skills and competence, service provider types and service strategi... Read More »
ITIL® has been constantly ranked as one of the highest paying IT certifications. The certification will help you have a clear edge over your peers.
The examination fee is included in the course fee.
Course Overview
Key Concepts of Service Lifecycle
Introduction to the concepts of Service Lifecycle. Managing Services and service management. Understand communication and stakeholder management. Integration of Service Management processes across the Service Lifecycle.
Service Management Across Lifecycle
Managing services across the service lifecycle. Understand the value to business and interfaces for the processes in service values across the different stages.
Governance and organization
Gain knowledge on governance, organizational structure, skills and competence, service provider types and service strategies.
Measurement and Implementation
Measure, assess, implement and improve Service Management Capability. Understand the key considerations for the implementation, improvement of both the service management practice and the services.
Prerequisites
Type of Certification
Format of Certification
Professional Association/Affiliation
Method of Obtaining Certification
Course Outline
- Key Concepts of Service Lifecycle
- Communication and Stakeholder management
- Integrating Service Management processes across the service lifecycle
- Managing Service Across the service lifecycle
- Governance and organization
- Measurement
- Implementing and Improving Service Management Capability
Technical Requirements
All you need is a laptop with Internet speed of 500KBPS.
