Emotional Intelligence at Work

Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.

Emotional Intelligence at Work

Course Description

Understand how emotional intelligence improves performance in the workplace On this course you will explore how emotional intelligence influences not only our relationships with others but also with ourselves. You will be introduced to the origins of emotional intelligence and key theorists who have attempted to define, develop and discuss this fascinating construct. You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings and whether it is possible for someone to be taught how to become more emotionally intelligent. This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and... Read More »

Understand how emotional intelligence improves performance in the workplace

On this course you will explore how emotional intelligence influences not only our relationships with others but also with ourselves.

You will be introduced to the origins of emotional intelligence and key theorists who have attempted to define, develop and discuss this fascinating construct.

You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings and whether it is possible for someone to be taught how to become more emotionally intelligent.

This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing knowledge of emotional intelligence.

Read Less
Course Outcomes:
  • Describe and define emotional intelligence and identify its components
  • Identify differences between trait, ability and mixed models of emotional intelligence
  • Apply the concept of emotional intelligence to a workplace setting
  • Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence
  • Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development
  • Compare and contrast interventions designed to develop emotional intelligence in the workplace
  • Evaluate the strengths and limitations of emotional intelligence research

DON'T HAVE TIME?

We can send you everything you need to know about this course through email.
We respect your privacy. Your information is safe and will never be shared.