Developing Your Emotional Intelligence

Skillsoft presents Developing Your Emotional Intelligence.

Developing Your Emotional Intelligence

Course Description

Skillsoft is your trusted global provider of high-quality, innovative, cloud-based learning with all aspects of e-learning covered including Business Skills and Leadership, IT Skills and Certification, Digital Skills and Compliance. Skillsoft engages learners with interactive courses, enlightening videos and practical simulations, allowing for learning in the modality that works best for them.

 

The following courses are included in this purchase:

  • Developing Your Emotional Intelligence

Course Details:

Access Timeframe

6 month access to course content beginning on date of registration.
Certificate Info:

Type of Certification

Certification of Completion

Format of Certification

Digital and Print

Method of Obtaining Certification

Certificate of Completion can be accessed and printed from the learner's Skillport Account.

Additional Details

The completion certificates can be awarded only for assets that can be marked completed like courses, business impact/challenge series, testprep. The passive assets like books/videos would not be completed and certificates cannot be awarded.

Course Outline

OVERVIEW
Emotions arise within ourselves – through our complex brain circuitry that we sometimes call 'wiring.' No one else is responsible for our emotions – we own them, and we must be aware of them in order to manage them, recognize them in others, and develop relationships. External stimuli may trigger our sensations, reactions, and responses but to be emotionally intelligent you must start 'in here' (inside yourself) and not 'out there.' When triggered, your brain gets fired up and you might feel afraid, anxious, angry, shocked, or sad. You may also feel happy, joyful, excited, and fulfilled. When you are intelligent about your emotions, you're aware that the hardest work is managing the emotions that get in the way of your best performance.
TARGET AUDIENCE
Anyone who wants to advance their aptitude for emotional intelligence
DURATION
0.6 hours
OBJECTIVES

Emotional Intelligence: Owning Your Emotions

  • identify examples of emotions, feelings, and moods
  • recognize actions and characteristics associated with emotional self-awareness
  • use knowledge of neuroscience and emotions to perform effectively
  • identify behaviors that can be practiced to cultivate emotional awareness
  • use self-awareness to deal with emotional responses


OVERVIEW
Probably the most essential skill involved in Emotional Intelligence is self-management. It usually rides on the tail of self-awareness…when you notice an emotion. What can happen is that an emotional response takes on a life of its own, gets hijacked, or snowballs into a reaction that is difficult to control. With self-management skills, you nip it in the bud and control the inward interpretations and outward behaviors associated with strong emotions. You not only self-manage in the moment but you begin to regulate how you typically respond to things that push your buttons. You build a proactive approach to emotional intelligence – first with your awareness and then a natural flow into self-management. Another reason why self-management is so important is that with it, the relational side of emotional intelligence tends to flow better. You gain appreciation for the challenge of controlling emotional impulses and become more empathetic and patient with others.
TARGET AUDIENCE
Anyone who wants to advance their aptitude for emotional intelligence
DURATION
0.5 hours
OBJECTIVES

Emotional Intelligence: Building Self-Management Skills

  • recognize the chain of events leading to an emotional response
  • recognize examples of properly applied self-management techniques
  • identify appropriate self-management techniques to use in an emotionally charged situation
  • utilize techniques to sustain self-regulation
  • use self-management concepts to deal with difficult situations


OVERVIEW
You cannot achieve results by just focusing on yourself. Work is comprised of groups, teams, relationships, and networks. And organizational dynamics, interpersonal relationships, and the diversity of personality styles will continually challenge your emotional intelligence. Your ability to interact with and influence others, especially when emotions are running high, relies heavily on your personal self-awareness and self-management competence. The more you work on yourself, the better able you are to relate to others. When you are skilled in relationship awareness, your focus is on the other person or persons, while you also manage yourself.
TARGET AUDIENCE
Anyone who wants to advance their aptitude for emotional intelligence
DURATION
0.6 hours
OBJECTIVES

Emotional Intelligence: Being Aware of the Emotions of Others

  • identify work activities that rely on emotional awareness
  • identify the characteristics of emotional awareness in others
  • identify the use of emotionally intelligent listening skills
  • respond to another person with empathy
  • use emotional intelligence to become aware of the emotions of others


OVERVIEW
This course is about applying emotional intelligence in the workplace – playing the role of an emotionally intelligent leader whether you have the title or not. The application of emotional intelligence in the workplace is everyone's responsibility.
TARGET AUDIENCE
Anyone who wants to advance their aptitude for emotional intelligence
DURATION
0.5 hours
OBJECTIVES

Emotional Intelligence: Applying EI at Work

  • recognize uses for emotional intelligence in the workplace
  • manage conflict and stress using emotional intelligence
  • recognize traits of an emotionally intelligent influencer
  • use emotional intelligence to increase team effectiveness
  • participate in and lead emotionally intelligent teams


OVERVIEW
Though business does revolve in great part around facts and figures, emotion plays a significant role in the workplace. This Business Impact explores the aspects of Emotional Intelligence and its importance in light of general IQ.
TARGET AUDIENCE
Individuals at all levels who want to understand and develop their emotional intelligence skills
DURATION
0.1 hours
OBJECTIVES

How High Is Your EQ?

  • Not Applicable


OVERVIEW
When the unexpected happens, how you respond to a frustrating situation can make a big difference in its outcome. This Challenge Series exercise explores how emotional intelligence competencies can help individuals deal with complicated situations at work. The learner plays the role of a product manager at an electronics manufacturing company.
TARGET AUDIENCE
Any individuals interested in improving their ability to relate to others with emotional intelligence
DURATION
0.2 hours
OBJECTIVES

Emotional Intelligence at Work

  • Not Available


DON'T HAVE TIME?

We can send you everything you need to know about this course through email.
We respect your privacy. Your information is safe and will never be shared.