Bundle – Business Communication Essentials

Enjoy the convenience and cost savings with the Business Communication Essentials bundle from GoSkills.

Bundle – Business Communication Essentials

Course Description

Advance your career and learn to communicate clearly in any business situation with the Business Communications Essentials Bundle from GoSkills.   The following courses are included in this bundle: This online course will benefit people at all levels across the organization who want to learn how to effectively communicate in a business setting. Business Writing This online course is suitable for anyone who wants to deliver a successful presentation or speech for work, business, school or personal interest. Public Speaking This online course is suitable for anyone who wants to learn how to appear poised and relaxed while meeting with clients, attending an event or interacting with customers and colleagues. Body Language Whether you are already in a team leadership role or want to improve your ch... Read More »

Advance your career and learn to communicate clearly in any business situation with the Business Communications Essentials Bundle from GoSkills.

 

The following courses are included in this bundle:

This online course will benefit people at all levels across the organization who want to learn how to effectively communicate in a business setting.

  • Business Writing

This online course is suitable for anyone who wants to deliver a successful presentation or speech for work, business, school or personal interest.

  • Public Speaking

This online course is suitable for anyone who wants to learn how to appear poised and relaxed while meeting with clients, attending an event or interacting with customers and colleagues.

  • Body Language

Whether you are already in a team leadership role or want to improve your chances of being promoted, this online course can help you cultivate the best practices to support, inspire and motivate your team to deliver the best results.

  • Team Leadership
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Certificate Info:

Type of Certification

A Certificate of Training is awarded for completing all lessons within the course. An Accredited Certificate of Achievement is awarded if the learner passes the skills test at the end of the course. The skills test can be taken as many times as needed. The Certificate of Achievement will reflect the highest score achieved.

Format of Certification

Digital and Print

Professional Association/Affiliation

GoSkills is a member of the Continuing Professional Development Certification Service (CPD UK). GoSkills courses have been accredited by the CPD UK, which means that they meet the industry-wide guidelines for continuing professional development.

Method of Obtaining Certification

Once the learner has earned the certificate they can be downloaded from their GoSkills dashboard.  The certificates are in a pdf format, so they can be printed or emailed.  The certificate can also be added to LinkedIn if the learner has an account.
About Instructor:

Faith Watson - Presenter

Faith has been a writer in business for 30 years, working her way up in the professional environment from her first position as a receptionist at a small communications agency in Chicagoland. Offered the chance to write office documents on giant desktop computers and proofread final copies of layouts before they would go to print, Faith absorbed many facets of office-related writing, PR and marketing before being promoted to copywriter for major corporate clients in the healthcare, industrial and technology fields.As a writer, there are few wordsmithing jobs Faith has not been asked to put a pen to. (Those who know her agree: it’s a good thing she learned to write and edit, because it cuts down on the chatting…Faith is never short on words!) As an agency staffer and a freelancer, she has worked on teams serving clients such as Motorola, AT&T, Conagra, HIMSS, Physicians Interactive, Panasonic, and numerous medical associations. Faith also created a proprietary methodology for branding and brand management, called Brandship™, which was used exclusively by a business-to-business agency to gain new clients and re-brand those who were struggling.She has held positions in-house ranging from Marketing Manager of an award-winning home remodeling company to Sr. Marketing Writer for Bally Total Fitness, at the time the largest chain of health clubs in the U.S.A. Faith was the only national writer in marketing for Bally, brought on board to leverage her breadth of skills over many channels, as well as to serve as Managing Editor for The Skinny, Bally’s healthy lifestyle ePublication for its 2 million members.Currently, Faith is a small business owner running a successful online writing service and consultancy for entrepreneurs, pen to ZEN, through her site at pentozen.com. She has published an eBook, The 30-Minute CopyMaster, which she gives away free to subscribers. Faith enjoys personally helping people to succeed. She believes: “Communication is the key to great relationships, and relationships are the key to great business and a great life!”


TJ Walker - Presenter

TJ Walker has been conducting media training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, U.S. Senators, Miss Universes and Members of Parliament.His book, "Secret to Foolproof Presentations" was a USA Today #1 Bestseller, as well as a Wall Street Journal and Business Week Bestseller. Walker is a also a regular contributor to Forbes and the Reuters Insider Network and has written for the Huffington Post.A frequent network news communications analyst, Walker has made more than 1000 network TV and radio appearances on CBS, ABC, Fox News Channel, MSNBC, CNN, Bloomberg TV, Al Jazeera, NBC, CCTV, Fox Business, Russia Today, HLN, TrueTV, Comedy Central, Sirius and NPR. In 2009, Walker entered the Guinness Book Of World Records for most talk show appearances ever in a 24 hour period.Walker is also the producer and host of The TJ Walker News and Comment Channel on YouTube which has thousands of subscribers and millions of views.Walker was a merit scholar at Duke University where he graduated magna cum laude. He has lectured or conducted trainings at Yale University, Columbia University and Princeton University.


Ray Sheen - Presenter

Ray is a certified Project Management Professional (PMP) with the Project Management Institute, a certified Scrum Master with Scrum Alliance, and certified Lean Six Sigma Black Belt with IASSC. He is a member of the Project Management Institute and the Product Development Management Association.He is president and founder of Product & Process Innovation, Inc. and is a veteran business leader with over 25 years of executive, project management, and engineering management experience. Ray has worked in several industries including aerospace, electrical distribution and utilities, biotechnology, appliances, electronics, machining, medical devices, pharmaceutical, automotive, and financial services. He has held executive management positions in a Fortune 500 company and has been involved in entrepreneurial startup organizations.Ray has spoken at regional symposiums of the Project Management Institute, corporate programs for project management instruction, and provided expert witness testimony on several lawsuits involving project management and weapon system production on government programs.Ray provides training and consulting in all aspects of Project Management, Product Development, Innovation Management, Strategy Formulation, Process Design & Setup, Design for Manufacturability, Poka Yoke, Lean Manufacturing, Product Line Strategy and Finance for Engineers through universities such as Worcester Polytechnic Institute, Clemson University, and the University of Winnipeg.He is also an instructor at the China Institute for Innovation. His recent consulting clients include General Electric, Medtronic, Covidien, Tyco, Johnson & Johnson, Dominion Power, NSTAR, American Superconductor, Draexlmaier, Kaman Aerospace, Endologix, Nypro, and Instrumentation Laboratory.


Course Outline

  • Introduction to Business Writing
  • Resume
  • Cover Letter
  • Bio
  • Business Letters
  • Business Emails
  • Inquiries and Requests
  • Thanks and Recognition
  • Apologies, Explanations and Bad News
  • Sales or Prospecting Mail
  • Usage, Audience and Tone
  • HR and Employment-related Reports and Reviews
  • Notes, Messages and Memorandums
  • Departmental Reports
  • Trademarks, Taglines and Other Identifiers
  • Business Cards
  • Social Media Overview
  • Facebook
  • Twitter
  • Business Website Overview
  • Landing and Home Pages
  • Sales Pages and Opt-In Offers
  • About Us and Company Profile Pages
  • Brainstorm Your Topics
  • How Many Points Should Your Presentation Cover?
  • What is Your Water Cooler Message?
  • Benefits for Your Audience
  • Writing a Speech
  • Magical Phrase for Every Speech
  • Time to Rehearse Your Presentation
  • There is No Such Thing as a PowerPoint Presentation
  • PowerPoint Slide Rules
  • Use Two Separate PowerPoints
  • Animation, Video and Special Effects
  • B is for Black
  • Time to Rehearse Your PowerPoint Presentation
  • How to Eliminate Nervousness
  • What to Do if You Don't Like Your Voice
  • How to Speak with Confidence
  • How to Start a Speech
  • How to Pace and Close a Speech
  • How Long Should Your Speech Be?
  • 'Tell Them What You are Going to Tell Them' Approach
  • How to Put Your Audience at Ease
  • How to Choose Memorable Messages
  • How to Use Humor in a Speech
  • How Should You Rehearse Your Speech?
  • How to Manage Time
  • How to Recover from a Memory Lapse
  • How to Manage Challenges from the Audience
  • How to Remember What to Say
  • Learn by Critiquing Others
  • Time to Rehearse Your Presentation Again
  • Stories Make Great Speeches
  • Story Settings
  • Essential Story Elements: Dialogue and Conflict
  • Don't Tell Stories, Relive Them
  • Time to Rehearse Your Story
  • Conclusion
  • Start Mastering Body Language for Business Now
  • Ignore the Nonsense You Have Heard about Body Language
  • The Real Goal is Communication
  • Eliminate the #1 Source of Bad Business Body Language
  • Learn from the Masters of Body Language
  • Results from Your Homework
  • #1 Tip on Improving Your Body Language Confidence
  • Avoid Misdiagnosing Your Body Language
  • Make Sure Your Clothes Send the Right Message
  • Make Sure Your Hairstyle Works for You
  • Coloring Your Hair
  • The Eyes Have It
  • Meeting People in Person
  • Body Language for a Seated Meeting
  • Networking Without Self-Consciousness
  • Movement is Key to Public Speaking Success
  • Move Your Hands When You Speak
  • Advanced Body Language Tips for Public Speaking
  • Body Language for TV Interviews
  • Become Fluent in the Body Language of Business
  • Business Teams
  • Teams Versus Groups
  • Team Leader
  • Team Member
  • Team Building
  • Setting Team Goals
  • Roles and Responsibilities
  • Tracking and Accountability
  • Time Management
  • Changing Team Members
  • Team Closure
  • Communication Processes
  • Communication Constraints
  • Team Meetings
  • Virtual Team
  • Team Decision Making
  • Team Negotiation
  • Conflict Resolution
  • Resolving Team Problems
  • Five Team Dysfunctions
  • Absence of Trust
  • Fear of Conflict
  • Lack of Commitment
  • Avoidance of Accountability
  • Inattention to Results

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